Privacy Policy
Effective: December 24, 2025
Store Information
Mireva (“Mireva”, “we”, “us”, “our”)
Commercial Registration No.: 7013518084
Jeddah, Al-Rehab District, Al-Talaa Street, Building No. 3437,
Kingdom of Saudi Arabia
Phone: +966 55 565 3006
Email: info@mirevagroup.com
Website: mirevagroup.com
Introduction
Mireva operates a digital platform and e-commerce website powered by artificial intelligence technologies for the health and beauty sectors. Our services include AI skin analysis, medical and aesthetic consultation support, AI-powered devices, and future AI analysis solutions for hair and nail health.
This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with Saudi Arabia’s Personal Data Protection Law (PDPL) and E-Commerce Law. By using our website, services, or devices, you agree to the practices described in this Policy.
Information We Collect
We collect the following types of information to provide our services:
A) Information You Provide
- Account information: name, email address, phone number, professional details (if applicable).
- Order information: AI devices, digital services, consultations, and related products purchased.
- Uploaded content: images or data submitted for AI skin analysis (processed securely).
- Contact forms and support communications.
B) Information Collected Automatically
- IP address and approximate location (city/country level).
- Browser type, device type, and operating system.
- Usage data, including pages visited, session duration, and referral sources.
- Cookies and similar tracking technologies (see Cookies section).
C) Information from Third Parties
- Payment processors: transaction confirmation (no card details stored by Mireva).
- Shipping and logistics partners (for device and product delivery).
- Authorized medical or technology partners, where applicable and with consent.
Purpose of Data Collection
- We use your information for:
- Process orders and payments for AI devices and services.
- Deliver products and provide technical or medical-related support.
- Generate AI analysis reports based on submitted data.
- Improve platform performance, AI accuracy, and user experience.
- Communicate service updates, educational content, and offers (with consent).
- Ensure security, fraud prevention, and legal compliance.
Types of cookies
- Essential cookies: required for site functionality.
- Analytics cookies: Google Analytics (anonymized).
- Marketing cookies: with your consent.
You can manage cookies through browser settings. Disabling cookies may limit site functionality.
Data Storage and Security
- Data is stored on secure cloud servers compliant with Saudi PDPL and regional data hosting requirements.
- Encryption for sensitive data (SSL/TLS).
- Access limited to authorized personnel only.
- Regular security audits and monitoring.
Data for Saudi/GCC users stored within GCC-approved data centers.
Data Sharing and Disclosure
- Logistics partners for device and product delivery.
- Payment service providers for transaction processing. - Authorized technology or medical partners supporting Mireva services.
- Government or regulatory authorities, when required by Saudi law.
- We never sell personal data.
Your Rights Under PDPL
Access, correct, delete data. Withdraw marketing consent. Contact SDAIA for complaints.
Data Retention
Orders: 7 years. Accounts: until deleted.
Children's Privacy
Changes to Policy
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
info@mirevagroup.com+966 55 565 3006
Mireva, Jeddah, Kingdom of Saudi Arabia
